Privacy information

Clear, proportionate information handling.

This page explains the privacy approach for the website’s current private preview and what will be completed before the public form is activated.

Before public launch

What the published privacy notice will cover.

Before secure form delivery is activated, Thorough Healthcare Solutions will publish a full Privacy Notice describing how enquiry data is handled and retained.

Purpose and proportionate collection

The information requested will be limited to what is needed to understand, allocate and respond to an enquiry. Visitors should not send detailed medical records, confidential documents or unnecessary sensitive information through general online forms.

Secure delivery and access

Enquiries will be sent to a THCS-controlled mailbox or enquiry-management system with appropriate access controls. The website will use HTTPS and server-side validation before any public form is activated.

Use and sharing

The final notice will explain how information is used to review an enquiry, identify an appropriate next step, and share information only where there is a legitimate and lawful reason to do so.

Retention and rights

The final notice will set out retention arrangements, how information is securely deleted or anonymised when no longer justified, and how people can ask questions about their information rights.